Designed for engineering, manufacturing, and quality personnel, this text provides an overview of quality control techniques applied in planning, controlling, and improving quality. The Quality Engineer is must-have tool for any quality professional developing and implementing a quality control program or refreshing his or her skills prior to the ASQ Certified Quality Engineer exam.

Designed as a broad overview for quality professionals who must develop and implement audit programs, or managers looking to benefit from more effective audit programs. Based on the ASQ Body of Knowledge, this text also serves as a resource for professionals preparing to take the CQA exam.

This text is a must-have for manager looking to satisfy customers and increase profit in their company. Based on the Body of Knowledge for ASQ Certified Quality Management for Operational Excellence, this text can be a great benefit to the new QM or a refresher to the seasoned manager seeking certification.

Designed to accompany our popular QE, QA, and QM texts, these workbooks are exam-friendly. Use them to prepare for a certification exam or as a value-added desk reference. (if you are purchasing the workbook seperate from the text, be sure to reference QA, QE, or QM)

The first step to an effective management system is the documentation. On each CD you get a fully editable manual, required and recommended procedures, and forms that can be used to address some of the requirements of the standard. All documents are provided in MS Word format, so you can add images, change names or titles and even use your own numbering.